Customer Call Received
When a customer calls or sends a text, our AI-powered system answers and responds immediately, ensuring no missed opportunities.Seamless Handoff to Your Team
Once the service option is determined, the AI passes all relevant details to your team via text.
Follow-Up & Feedback
After the service is completed, the system automatically follows up with the customer to inquire about their experience and gather feedback. If the feedback is positive, a review request is sent to the customer via text, helping you build a strong online reputation.
Ready to Take Your Dispatching to the Next Level?
Our AI-powered system is tailored to your business, helping you automate operations, reduce response times, and deliver exceptional customer experiences.
Get Started Today – Schedule a free demo or chat with our team to see how we can transform your dispatching process.
How It Works
Our voice AI dispatching system is designed to streamline your operations, fully customized to fit your business needs. Here’s how it works from setup to daily operation:
Setup & Personalization
During onboarding, we customize the system to fit your business needs, including branding, call/text routing, service pricing, and live-agent bypass logic. Our team ensures the AI seamlessly integrates into your workflow, so you’re ready to handle calls and requests effortlessly.
AI Gathers Key Details
The AI collects essential information, such as the customer’s issue (e.g., towing, jumpstart, tire change) and vehicle details, using natural and conversational voice or text interactions.
Service Option is Determined
Based on the gathered information, the system identifies the requested service type, ensuring the correct action is taken.
Comprehensive Reporting
After the interaction, the system logs all details of the request, providing you with actionable insights to optimize operations and improve customer satisfaction.